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Interest Group Advances Services To International Students

Did you know that the number of international students at about 3,000 U.S. colleges and universities rose 8% last year to a new high of 671,616. Big increases in students from China helped fuel the rise. As in other recent years, India once again sent the most students to the U.S., followed by China, South Korea, Canada and Japan. Or were you aware that U.S. receipts from international students studying in the United States reached $17.8 billion in 2008, the highest amount yet recorded. Those U.S. exports come primarily from travel by international students, who then pay tuition, fees, and living expenses to U.S. institutions. Students who come from abroad to live and study at our colleges and universities are not only vitally important to our institutions, but to the U.S. economy as well.

In our focus to serve mainstream American undergraduates, we sometimes overlook the increasing numbers of international students at our institutions, but they represent a unique population with perhaps even greater needs for library and research assistance. It suggests that we should be paying special attention to and developing programs targeted to this group. Only after I attended a meeting at ALA MW of the relatively new ACRL Academic Library Services to International Students Interest Group did I realize that we’ve never once written about international students here at ACRLog. We now correct that oversight.

The session I attended was led by Dawn Amsberry and Loanne Snavely, two librarians from Penn State University. Amsberry is the administrator of the international students interest group. While I’m relatively new to this topic it’s clearly not a new one for many academic librarians. In fact, at the session I learned that the earliest known publication on this topic is Sally G. Wayman. “The International Student in the Academic Library.” Journal of Academic Librarianship. v. 9 no. 6 Jan., 1984 pp. 336-341. Many articles and programs have followed since this article’s publication. A presentation by Amsberry and Snavely shared many of the program efforts made at Penn State to reach out to international students. From the obvious beginning-of-the-semester orientation to the special web page for international students, Penn State has tried many programs. For example, both international and American study abroad students participated in an essay contest about library experiences in non-U.S. countries. A student was hired to translate the library’s audio tour into Chinese. The library sponsors a global perspectives panel, and invites international students to speak about exposure to new cultures. I was impressed by the many efforts to involve international students in the library beyond the traditional orientation.

Why should we care about extra efforts to reach international students when so many of our domestic students are themselves in need of our assistance? My observation is that cultural differences and communication skills create unique barriers for international students. Domestic students, when they need assistance, know librarians are there to help (though they may not be sure who the librarians are), and can communicate their basic needs. International students, owing to their cultural traditions, may be reluctant to ask for help or may lack the language skills to articulate their needs. But those of you more experienced in working with international students are familiar with these issues. More of us need to pay attention to them. That’s why I was glad to become aware of the ACRL Academic Library Services to International Students Interest Group.

If you are interested in participating in this interest group, you can learn more by exploring their Google Groups page. You will also find some valuable resources, some of which were used in the session I attended. ALA members can also join the group via ALA Connect. Please use the comments to share something special your library does for international students.

Staying the Course

Classes started at my college last Thursday, officially bringing the winter intersession to an end. While the library was fairly quiet in January, I kept myself busy with a couple of big projects, including getting ready to teach our library’s first credit-bearing course this semester.

It’s been exciting (and, I admit it, a little scary) prepping for the course. I spent lots of time researching courses offered by academic libraries while creating our course last year before it passed through the college’s curriculum approval process. I’m using a textbook and supplementing it with lots of readings from articles, books and websites. I’ve sincerely appreciated the willingness of my fellow academic librarians to share their syllabi and class plans online, which helped enormously as I updated my syllabus last month.

And it’s no surprise that it’s a big time investment to teach a semester-length course. Since this is the first semester out for us our enrollment is on the low side, which will lessen the amount of time I’ll spend on some aspects of the course, like grading. But we expect enrollment to increase in the future. There are several new majors in development at my college, and some of the faculty in those departments have expressed interest in requiring their students to take our new course. It’ll be interesting to see how the course develops.

There has been and continues to be lots of debate over whether credit-bearing courses are the best way for academic librarians to advance information literacy at their institutions. I’m of the opinion that there’s no one right way for IL, and that different strategies will be successful at different institutions. I see our course as another way to offer library instruction; we’re still continuing with our one-shots, individual research consultations, and other instruction options.

One of the things I’m most looking forward to is the chance to work with students for a full semester. While I enjoy teaching one-shot BIs, of course there’s never enough time to cover everything I’d like to in one or even a few library instruction sessions. It’ll be great to tackle topics like the production of information, evaluation, and information ethics in much more detail in the course than is possible in a one-shot. Let the semester begin!

Sudden Thoughts And Second Thoughts

Good Example of Having Presence

In a previous post I wrote about the important of having presence if you want to be a leader in or beyond your library, and if you want to be perceived as a leader by others. If you are called upon to deliver a spur-of-the-moment, extemporaneous explanation of why your library matters, and all you can do is sputter a few cliched, incomprehensible, overly technical or downright dull statements, your stature as a leader will be seriously weakened. Though the post communicated the importance of presence, it failed to deliver a good example of presence. Well, I just found one. Watch – and listen to – New York Public Library President and Chief Executive Officer Paul LeClerc in this video clip. Then you’ll understand what it means to have presence.

S-S-L-L-L-O-O-O-W-W-W D-O-O-O-W-W-W-N-N-N

In a recent post I pondered the value of powering done, whether for days at a time or even just an hour here and there during your day. Thanks to colleagues who shared their ideas for or experiences with powering down. For those interested in exploring additional ideas for how to slow down I recommend taking a look at the latest issue of Good magazine which is titled “The Slow Issue“. It contains a series of articles that explore the value of living life at a slower, sometimes “off the grid” pace. If you only have time for a quick look, try “Hurry Up and Wait” in which several futurists share why they think slowness might be just as important as speed to the future. If you are still not sure what it means to slow down, maybe you need to watch this video.

What’s Your Semester Plan?

And speaking of time, have you given thought to how you want to use your time this semester, especially if you want to position yourself to do more writing or proposal preparation? It definitely helps to have a personal plan for what you want to accomplish and how you plan to get it done. If you find yourself continually challenged to begin projects or complete them, a plan with specific goals may help. What works for me is something similar to what Kerry Ann Rockquemore offered in a column that advocated semester planning for faculty. What it comes down to, I think, is setting some realistic goals for yourself, setting the priorities, committing to a daily routine of writing and reading – and scheduling it, and working with a partner if you need the support. Have a back up plan. That way if project A drags to a halt for some reason you will have Project B to shift your energies to – and it’s less likely you’ll drop the routine to which you committed.

Keep An Open Mind About The Skills We Can Use

The Library 101 project received a fair amount of attention, but I felt no particular need to endorse or condemn it. Personally, the project does not resonate with me. If its creators enjoy the project and other librarians find it of value, that’s all good. Along with a video, the creators provide a list of Library 101 skills. That list includes some useful items and some questionable ones. Again, no one is forcing this on any of us. It did come to my attention that the mention of HULU as a recommended “skill” for librarians was the object of ridicule. When I heard this I was somewhat skeptical myself. But recently our Media Services Librarian gave a workshop for our campus community on finding and using video resources. Many resources were identified, and I was surprised to see HULU among them. After all, who doesn’t know about HULU, and isn’t most of the content television shows? Turns out most of the faculty there didn’t know about HULU. I learned that HULU has content with educational value. Whether it’s Jon Stewart interviewing a political figure or popular author or providing access to a classic film or short feature (yes – you do have to watch some commercials), faculty thought that HULU had content with value. We also learned some tips and tricks for making better use of HULU. Turns out there was something worth learning here after all, and that it took a skilled librarian to share that with faculty. It pays to keep an open mind to new possibilities.

No Hand Sanitizer Found At ALA Exhibits

In advance of the American Library Association Midwinter Conference I reported that (scroll to the fourth item) 2009 was the year of hand sanitizer, and that little bottles of the stuff had surpassed pens as the number one giveaway item at professional conferences and trade shows.

So quite naturally I was curious to find out if many vendors at the ALA conference in Boston would offer hand sanitizer instead of pens. Much to my disappointment I discovered that pens still rule at the ALA conference. While nearly every vendor offers pens, I could not find even a single vendor giving away hand sanitizer.

Here’s a video that summarizes my hunt for hand sanitizer at the 2010 Midwinter exhibits:

Thanks to the following vendor representatives who appear in this video:
Jennifer Bradley – National Academy of Sciences
Henry Gross – Association of Research Libraries
Tom Porter – Learning Express
Trish – Language Learning Software
Renee San Jose – OverDrive
Cherene Birkholz – Action Library Media Service

Maureen Sullivan – ACRL Acdemic/Research Librarian Of The Year

Maureen Sullivan, owner of Maureen Sullivan Associates and Professor of Practice in the Simmons College Graduate School of Library and Information Science Ph.D. Program in Managerial Leadership, is the 2010 Association of College and Research Libraries’ (ACRL) Academic/Research Librarian of the Year. The award, sponsored by YBP Library Services, recognizes an outstanding member of the library profession who has made a significant national or international contribution to academic/research librarianship and library development. ACRLog congratulates Sullivan on being named the newest recipient of this prestigious ACRL award.

ACRLog also congratulates the winners of the 2010 ACRL Excellence in Academic Libraries Award Winners: The Bucks County Community College Library, Newtown, Pa.; the A.C. Buehler Library at Elmhurst College, Elmhurst, Ill.; and the Indiana University Bloomington Libraries.